We offer free shipping on all orders within Australia! This option ships with regular post with an expected delivery of 3-4 business days once your order has been dispatched. Please allow 3 business days to process your order before it dispatches.
Unfortunately we do not ship to any other countries other than Australia at this present time.
Address Errors & Uncollected Items
Max & Miller cannot be responsible for address input errors when ordering. Whilst we will attempt to find all address errors during dispatch we may not always be able to find all of them. Australia Post will consider most orders to be abandoned and dispose of them if the address is incorrect so please ensure correct input at checkout.
Max & Miller is also not responsible for uncollected items. On occasion Australia Post will return the item to an Australia Post outlet for collection. Typically they will only hold the item for 5 business days. If your order is not collected within this time frame Australia Post will dispose of your order and consider it abandoned. Max & Miller will not be held financially responsible for re-orders or refunds as a result of uncollected orders.
Loss, Damage & Delivery Disputes
If your tracking does not show as delivered within the recommended timeframe, please contact us and we will launch an enquiry on your behalf with the relevant postal service.
If your parcel is damaged in transit, please contact us immediately via the contact form on our website and we will provide further instructions.